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While not specifically focused on buying and selling sports cards on eBay, the challenges still apply for any seller who has ever experienced a transaction with fraudulent buyers.
This article in The Guardian titled ‘Ebay accused of failing its sellers as fraudulent buyers manipulate the system’ highlights some of those challenges.
Incidents that have been reported include buyers issuing returns of damaged goods or different items all together while they receive their refund.
Some say the system favors the buyers while sellers have to deal with the repercussions of fraudsters, potentially impacting their business severely.
Of course, legitimate buyers on eBay need to be protected from dishonest sellers, but it’s becoming evident there needs to be more of a balance to protect both honest sellers and buyers equally.
Anyone have their own horror stories to share and what you think should be done?
CK
I have been on ebay for 18 years and have built a system of listing where I have minimized risk significantly. Buyers must pay before a listing ends. All packages sent are insured and there is a disclaimer in the listing that it is the buyer’s responsibility to pursue a claim against USPS if their shipment does not arrive in the advertised condition. Also, I don’t sell autographed items to California residents as of January 1, 2017 when law AB 1570 took effect (if you haven’t read it, you should!). While it may not be the most profitable method I feel the system works and has for a few years now, I’m not a big seller by any stretch of the imagination and mostly just look to flip or move non-PC stuff to “support the habit” if you will. Great topic!
That’s great feedback. Thanks hudsonfan15!